BUSINESSWEEK ONLINE : AUGUST 28, 2000 ISSUE
THE 21ST CENTURY CORPORATION -- THE NEW LEADERSHIP

The New Leadership
The growing complexity of business will force dramatic changes in the corporate hierarchy

In recent years, top corporate executives have reaped a pay bonanza without precedent in the long and sweaty history of working for a living. Is today's boss overpaid? Probably, but to whom much has been given, even more will be expected. The job of leading a company has never been more demanding, and it will only get tougher in the 21st century. The CEO will retain ultimate authority, but the corporation will depend increasingly on the specialized skills of a host of subordinate leaders. Long live the chief of customer relations, the chief of knowledge, the Web chief! The accelerated pace and complexity of business will continue to force corporations to push authority down through increasingly horizontal management structures. In the future, every line manager will have to exercise leadership's prerogatives--and bear its burdens--to an extent unthinkable a generation ago.

By ANTHONY BIANCO

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The New Leadership

The Boss in the Web Age

TABLE: The Boss in the Web Age

TABLE: Now and Then: How CEOs Will Change over the Next 20 Years

See the World, Erase Its Borders

TABLE: Going Global: The Growing Importance of Worldwide Markets

Up from Bean Counter

TABLE: Desired Skills

An Executive Whose Time Has Gone

From Gearhead to Grand High Pooh-Bah

TABLE: Not Just Any CIO

Mining a Company's Mother Lode of Talent

TABLE: What Does a Knowledge Manager Do for a Living?

Hey, Are You Listening to Me?

TABLE: What It Will Take to Keep Me as a Customer

Perspectives: Getting Rid of Guesswork

Wanted: Eclectic Visionary with a Sense of Humor

TABLE: A Resume for the 21st Century

Write Your Own Title

Essential Reading for Modern Managers

ONLINE ORIGINAL: Q&A with McKinsey's Lowell Bryan

ONLINE ORIGINAL: Q&A with INSEAD's Subramanian Rangan

ONLINE ORIGINAL: Custom-Designing the Global Corporation



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