BUSINESSWEEK ONLINE : APRIL 17, 2000 ISSUE
MARKETING

Roadblocks


hrblock.com has a host of obstacles to overcome

SITE SNAFUS
Outages and privacy glitches have plagued the Web site.

STIFF COMPETITION
Intuit already has a healthy head start--and an estimated 80% of the online tax-preparation market.

CRUNCH TIME
The worst of the online tax-prep traffic is yet to come.


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RELATED ITEMS
H&R Block Gets All Snarled Up in the Web

TABLE: Roadblocks



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