BUSINESSWEEK ONLINE : DECEMBER 27, 1999 ISSUE
NEWS: ANALYSIS & COMMENTARY

Business Week/Harris Poll: A Survey of Discontent


ECONOMIC ASSESSMENT

THE PRODUCTIVITY BOOM
Citing economic growth, low unemployment, and inflation, some
economists have stated that a new productivity boom is taking
place in the U.S.  Would you say that you strongly agree,
somewhat agree, somewhat disagree, or strongly disagree with
this statement?

Strongly agree      21%     Strongly disagree       5%
Somewhat agree      58%     Don't know              6%
Somewhat disagree   10%     Refused                 *


PRODUCTIVITY'S IMPACT ON YOU
Thinking about the impact that this economic productivity boom
has had on you personally, do you think that it has, or not:

                                                DON'T
                                  YES    NO     KNOW     REFUSED
a. Raised the level of your
earned income?                    34%    63%    2%       1%

b. Raised the value of your
investments?                      50%    44%    5%       1%

c. Increased your job security?   30%    62%    6%       3%


THE BOOM AND YOUR LIFE
Generally speaking, would you say that the recent economic boom has:
made your life a lot better, a little better, had no impact;
made your life a little worse or a lot worse?

A lot better        10%      A lot worse         1%
A little better     43%      Don't know          1%
No impact           37%      Refused             *
A little worse      7%


THE NEW ECONOMY AND YOU
Do you feel that the benefits of the New Economy are evenly
distributed or unevenly distributed?

Evenly distributed     20%                 Don't know          4%
Unevenly distributed   75%                 Refused             1%


CONFIDENCE IN BUSINESS
As far as the people running business are concerned, would you
say you have a great deal of confidence, only some confidence,
or hardly any confidence in them?

Great deal          15%      Don't know          3%
Only some           69%      Refused             1%
Hardly any          13%


DO YOU TRUST BUSINESS?
Compared to ten years ago, would you say you trust business more,
less, or about as much as you did then?

Trust more            18%     Don't know     2%
Trust less            33%     Refused        *
About as much         47%


BUSINESS: HOW MUCH POWER?
Do you think business in America has too much power and influence,
too little power and influence, or about the right amount of
power and influence?

Too much                 52%    Don't know          3%
Too little               10%    Refused             *
About the right amount   35%


BUSINESS AND YOUR LIVING STANDARDS
How would you rate the job business is doing of raising living
standards of all Americans? Would you say it is doing an
excellent, good, fair, or poor job?

Excellent      4%       Poor                22%
Good           25%      Don't know          1%
Fair           47%      Refused             *


FREE TRADE, GLOBALIZATION & THE WTO


TRADING WITH ABROAD: GOOD OR BAD?
Many of the goods and services produced in this country are
exported and sold around the world. Many of the goods and
services we buy here are imported from other countries.
Overall, do you think this trade is good or bad for:

                                                 DON'T
                                  GOOD    BAD    KNOW    REFUSED

Consumers like you                64%     30%    5%      1%

American companies                59%     37%    4%

                                                 DON'T
                                  GOOD    BAD    KNOW    REFUSED

The U.S. economy                  60%     33%    6%      1%

Creating jobs in the
United States                     39%     57%    4%      1%

The environment                   37%     43%    18%     1%

Providing jobs and strengthening
the economy in poor countries     69%     22%    8%      1%


GLOBALIZATION: GOOD OR BAD?
Overall, do you think globalization is good or bad for:

                                                DON'T
                                   GOOD   BAD   KNOW    REFUSED

Consumers like you                 65%    25%   9%      1%

American companies                 65%    25%   9%      1%

The U.S. economy                   61%    29%   10%     1%

Creating jobs in the
United States                      46%    45%   8%      1%

The environment                    38%    44%   17%     1%

Providing jobs and strengthening
the economy in poor countries      70%    19%   10%     1%


TRADE DEALS AND CONSUMERS
Do you think that the trade agreements we have with other
countries are generally fair or unfair to
American consumers and workers?

Fair        37%     Don't know          9%
Unfair      53%     Refused             1%


THE WTO: A POP QUIZ
How familiar are you with the World Trade Organization, or WTO,
and its objectives--very familiar, somewhat familiar,
not very familiar, or not at all familiar?

Very familiar       5%      Not at all familiar    26%
Somewhat familiar   36%     Don't know             *
Not very familiar   33%     Refused                *


THE BATTLE IN SEATTLE
How familiar are you with the recent events surrounding
the World Trade Organization summit in Seattle
on Nov. 30-Dec. 4--very familiar, somewhat familiar,
not very familiar, or not at all familiar?

Very familiar       15%    Not at all familiar    23%
Somewhat familiar   41%    Don't know              *
Not very familiar   21%    Refused                 *


AND WHAT ABOUT THOSE PROTESTERS?
Did you feel sympathetic or not sympathetic toward the
protesters at the summit?

Sympathetic        52%     Don't know    7%
Not sympathetic    39%     Refused       2%


GLOBALIZATION: PRO OR CON?
In light of the recent events in Seattle, would you say you
view globalization more favorably or less favorably;
or have your views on globalization not changed?

More favorably      7%        Don't know      12%
Less favorably     22%        Refused          1%
Not changed        59%


TRADE DEALS AS LEVERAGE
How much do you agree or disagree with the following statements:

a. It is important for the U.S. to attempt to strengthen labor,
environmental, and endangered species protection standards of
developing nations through the WTO and through
international treaties:

Strongly agree          33%     Somewhat Disagree   10%
Somewhat agree          39%     Disagree             5%
Neither Agree/Disagree  11%     Refused              3%

b. Free trade agreements should not be used as leverage to
force poor countries to adopt the regulations of the
U.S. and other industrialized nations:

Strongly agree          25%     Somewhat Disagree   16%
Somewhat agree          36%     Disagree            10%
Neither agree/Disagree  10%     Refused              3%


FINALLY: HOW ABOUT YOUR JOB?
For full-time employees: How satisfied are you with your job?

Very satisfied       54%    Not at all satisfied      3%
Somewhat satisfied   37%    Don't Know                *
Not very satisfied   6%     Refused                   *

What do you think are the chances that you will:

a. Choose to leave your current employer to take another job
in the next five years

Very likely         21%      Not at all          20%
Somewhat likely     12%      Don't Know          *
Not very likely     13%      Refused             *

b. Be fired or laid off by your current employer
in the next five years.

Very likely          3%      Not at all          38%
Somewhat likely      5%      Don't know           1%
Not very likely     19%      Refused              1%

Poll was conducted by Harris Interactive on Dec. 9-11, 1999. A total
of 1,010 interviews were conducted. Due to rounding, percentages may
not add up to 100%.

*=Not meaningful.


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TABLE: Business Week/Harris Poll: A Survey of Discontent



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