BUSINESSWEEK ONLINE : JULY 26, 1999 ISSUE
BUSINESS WEEK E.BIZ -- CLICKS & MISSES OUR WEB REVIEWS The Web's top travel sites are changing the game on travel agencies. But they still are concentrated more on what the industry needs to sell than on what consumers need. Content Preview is the clear leader, thanks to an alliance with Fodor's. Expedia takes too seriously the lesson that Web writing should be terse and bullet-pointed, delivering copy that is a tad too dry. Preview Microsoft Expedia Travelocity Community Expedia's chat rooms provide access to fellow travelers' war stories and Expedia-researched answers to specific questions. Competitors forget people love to talk about trips. Preview Microsoft Expedia Travelocity Commerce All are more convenient than a trip to the travel agent, and deliver an impressive range of offerings. But they had annoying gaps, such as the inability to get Amtrak tickets. Preview Microsoft Expedia Travelocity Ease of Use Microsoft's Expedia type is so small, it's reason enough to click the more inviting Preview. On Travelocity, I couldn't readily duplicate a London package deal I assembled on the other two. Preview Microsoft Expedia Travelocity Preview www.previewtravel.com Microsoft Expedia www.expedia.msn.com Travelocity www.travelocity.com _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ BACK TO TOP					RELATED ITEMS Taking in the Travel Sites INTERACT E-Mail to Business Week Online

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