DONE   TO DO

 x               ASSET MANAGEMENT
                 It's full speed ahead at the smallest of
                 Citigroup's three main business lines.
                 ''I'm quite comfortable that we have a
                 decent vision,'' Reed says. ''I'm not
                 spending any time worrying about that.''


          x      CORPORATE BANK
                 Reed is asking his executives questions:
                 Who are your customers? What are you doing
                 for them? What kind of capital does it
                 require? What kind of earnings volatility
                 are you going to experience? ''This is a
                 business-building activity,'' Reed says.
                 ''I would say we are in the very early
                 stages.''


          x      CONSUMER BANK
                 Reed and Weill discussed strategy before
                 doing the deal. And integration is further
                 along than on the corporate side. ''But
                 still, it's got to take on real form,''
                 Reed says.


          x      RISK MANAGEMENT
                 The most important process at the company,
                 Reed says. To combine ''very disparate
                 risk systems,'' Citi has brought in an
                 outsider, Petros K. Sabatacakis, most
                 recently of American International Group.


          x      HUMAN RESOURCES
                 Developing talent won't have much impact
                 on the merger's short-term success. But
                 it will in two to three years, says Reed.
                 ''I don't think we want to rely on just
                 going out in the job market and hiring
                 people.... I put tremendous value--more
                 than most people--on the HR function.''


          x      TECHNOLOGY
                 ''The Internet is going to shape our
                 business,'' says Reed. ''I think we need
                 a technology overlay, to take a look at
                 the whole company from some core archi-
                 tectural and technology look-see. I'm
                 looking to create a process that allows
                 the company to be moving purposefully
                 toward an appropriate technology archi-
                 tecture, capability, and capacity.''


          x      FINANCE
                 Reed says it's not enough to seize
                 opportunity in the 100 countries where
                 Citigroup does business. You also have
                 to be able to gauge your need for
                 capital, monitor exposures, and devise
                 funding strategies. ''Risk, HR, tech-
                 nology, and finance--we don't have them
                 fully integrated yet.''