BUSINESSWEEK ONLINE : MAY 3, 1999 ISSUE
INFORMATION TECHNOLOGY

Compaq Hits Another Pothole


OCTOBER, 1991
Compaq, beset by low-cost clones, posts first-ever quarterly loss. Board ousts the CEO, founder Rod Canion, and promotes Eckhard Pfeiffer, who ran European operations.

SEPTEMBER, 1992
Pfeiffer slashes PC prices by as much as one-half.

FEBRUARY, 1994
Pfeiffer crows that Compaq will make all its PCs ''build on order'' by 1996. At the time, Compaq is able to build less than 5% of its machines to order.

AUGUST, 1995
Compaq becomes No. 1 in overall PC sales.

AUGUST, 1997
Compaq acquires Tandem in a $3 billion deal.

JANUARY, 1998
Compaq announces $8.4 billion deal to buy computer maker Digital Equipment.

MARCH, 1998
Compaq discloses that it expects first-quarter earnings will be lower than expected. Over the holiday season, Compaq ships too many PCs to resellers, causing inventory levels to swell. The company's stock falls 8%, to 25 7/16.

NOVEMBER, 1998
Compaq says ProSignia desktop PCs will be sold only over the company's Web site, causing friction with resellers.

MARCH, 1999
With sales lower than expected, Compaq reverses decision to sell ProSignia line exclusively via the Web.

APRIL, 1999
Compaq announces that first-quarter earnings will be half what analysts expect. Compaq's stock tanks 20%, falling to 24 1/16.

APRIL, 1999
Chairman Rosen boots out Pfeiffer. Rosen, with directors Enloe and Doyle, step in while a search for new CEO is conducted.



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Can Compaq Catch Up?

TABLE: What Needs Doing

TABLE: Compaq Hits Another Pothole

CHART: Compaq's Stock Price

A Tough Call, but the Right One

Commentary: High-Tech Honchos Needn't Come from High Tech



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