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Telecommunications Etiquette Dos and Don'ts

-- Use a silent, pulsing pager during concerts, plays, or movies instead of a beeping pager or chirping cellular phone

-- Return calls promptly

-- Send E-mail rather than call if the message is not time sensitive

-- Identify yourself in all forms of telecommunication

-- Get to the point quickly

-- Know what you're going to say before the beep


..And Don'ts

-- Eat while talking on the phone

-- Send faxes of more than 10 pages without asking permission

-- Call people listed on your caller ID who did not leave you a message

-- Interrupt a face-to-face interaction to talk on a cellular phone

-- Type E-mail in all caps

-- Have an assistant place calls

DATA: BUSINESS WEEK


Updated June 15, 1997 by bwwebmaster
Copyright 1997, Bloomberg L.P.
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