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CAN'T LOG ON TO AOL? HAVE A FREE MONTH

AMERICA ONLINE ON JAN. 29 took a step toward solving a growing number of legal problems. The online service announced that it had cut a deal with 37 states to compensate consumers who have complained that the system, overloaded since the company went to flat $19.95-per-month pricing in December, too often leaves them unable to log on. Disgruntled users can get either one month of free access or a prorated refund based on online time during the past two months. AOL also promised to stop advertising immediately. The deal does not settle the slew of lawsuits filed recently by irate AOL customers.

EDITED BY THANE PETERSON


Updated June 15, 1997 by bwwebmaster
Copyright 1997, by The McGraw-Hill Companies Inc. All rights reserved.
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