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GOLDMAN SACHS: KEEPING FAR-FLUNG BANKERS IN TOUCH

As Goldman Sachs & Co.'s partner for information technology, Leslie C. Tortora's focus is global. Goldman's forte is international investment banking, and its professionals spend as much or more time working on laptops in hotel rooms as they do on PCs in their home offices. So Tortora's group has been working hard to get them wired.

A year and a half ago, Tortora installed document-sharing software, so today, many bankers can call into Goldman's internal Web site, collect their E-mail, then work on a live document. ''People from Singapore or London or New York can all work in their own time zone on a document,'' explains Tortora.

External communication is getting attention, too. A few years ago, Goldman rolled out proprietary electronic connections to 70 clients, but Tortora says it proved too difficult to support. So the firm refocused on the Internet for customer communication. Clients can dial in for research, market updates, or account information. Goldman can even trade some securities electronically over a proprietary system--and Tortora sees a big future for Internet trading, too.



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Updated June 14, 1997 by bwwebmaster
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